Home // Customer Engagement

Customer
Engagement
The Customer Engagement solution helps companies to increase retention, reduce churn and boost sales by engaging the customer through personalized campaigns.
Highlights
Rewarding System
Rewards the most value customers with loyalty rewards, bonus points etc.
Engagements Manager
Autonomously manages all engagements, from membership and tier administration to rewards accrual and redemption.
Targeted Promotions
Creates targeted promotions at every stage of the customer journey, including coupons, discounts, gift cards, referrals, giveaways or loyalty points.
Coupon Manager
Manages the entire coupon lifecycle, from creation to redemption
Insight & Analysis
Accurately provides insights and analysis of data collected from different sales channels.
CPQ Integration
Easily configure complex product offers.
Fully integrated with the CPQ suite and third-party systems via APIs.
Trackable Codes
Generates millions of unique, targeted, and trackable codes for advanced discounting.
Gamification
Gamifies engagement through leaderboards, badges, incentives and others
Rewarding System
Rewards the most value customers with loyalty rewards, bonus points etc.
Engagements Manager
Autonomously manages all engagements, from membership and tier administration to rewards accrual and redemption.
Targeted Promotions
Creates targeted promotions at every stage of the customer journey, including coupons, discounts, gift cards, referrals, giveaways or loyalty points.
Coupon Manager
Manages the entire coupon lifecycle, from creation to redemption
Insight & Analysis
Accurately provides insights and analysis of data collected from different sales channels.
CPQ Integration
Fully integrated with the CPQ suite and third-party systems via APIs.
Trackable Codes
Generates millions of unique, targeted, and trackable codes for advanced discounting.
Gamification
Gamifies engagement through leaderboards, badges, incentives and others
Benefits
customer relationships
customer retention
customer relationships
customer retention
Drives repeat sales and
customer lifetime value
customer lifetime value


Features and Functionalities
-
Customer engagement management
MultichannelAnalytics DashboardRule EngineDefine the Offer -
Loyalty management
Bring the Program
to LifeProgram
FoundationLoyalty Program
Management -
Coupon management
Determine
EligibilitySet up a
Promotion CycleCoupons
Program Management -
Gamification management
Gamification
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The solution that improves Customer Experience with the most used Instant Messaging platform in the world. Whatsapp Enterprise offers brands both inbound and outbound management and one centralized and verified number for different live agents in back-end to easily interact with customers in personal shopping and remote sales experience.
Gamification
