Customer
Engagement

The Customer Engagement solution helps companies to increase retention, reduce churn and boost sales by engaging the customer through personalized campaigns.

Highlights

Rewarding System

Rewards the most value customers with loyalty rewards, bonus points etc.

Engagements Manager

Autonomously manages all engagements, from membership and tier administration to rewards accrual and redemption.

Targeted Promotions

Creates targeted promotions at every stage of the customer journey, including coupons, discounts, gift cards, referrals, giveaways or loyalty points.

Coupon Manager

Manages the entire coupon lifecycle, from creation to redemption

Insight & Analysis

Accurately provides insights and analysis of data collected from different sales channels.

CPQ Integration

Easily configure complex product offers.

Fully integrated with the CPQ suite and third-party systems via APIs. 

Trackable Codes

Generates millions of unique, targeted, and trackable codes for advanced discounting.

Gamification

Gamifies engagement through leaderboards, badges, incentives and others

Rewarding System

Rewards the most value customers with loyalty rewards, bonus points etc.

Engagements Manager

Autonomously manages all engagements, from membership and tier administration to rewards accrual and redemption.

Targeted Promotions

Creates targeted promotions at every stage of the customer journey, including coupons, discounts, gift cards, referrals, giveaways or loyalty points.

Coupon Manager

Manages the entire coupon lifecycle, from creation to redemption

Insight & Analysis

Accurately provides insights and analysis of data collected from different sales channels.

CPQ Integration

Fully integrated with the CPQ suite and third-party systems via APIs. 

Trackable Codes

Generates millions of unique, targeted, and trackable codes for advanced discounting.

Gamification

Gamifies engagement through leaderboards, badges, incentives and others

Benefits

Improves

customer relationships

Increases

customer retention

Improves

customer relationships

Increases

customer retention

Drives repeat sales and

customer lifetime value

Drives repeat sales and

customer lifetime value

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Riproduci video
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Riproduci video

Features and Functionalities

Multichannel
Analytics Dashboard
Rule Engine
Define the Offer
Bring the Program to Life
Program Foundation
Loyalty Program Management
Determine Eligibility
Set up a Promotion Cycle
Coupons Program Management
Gamification
  • Customer engagement management

    Multichannel
    Analytics Dashboard
    Rule Engine
    Define the Offer
  • Loyalty management

    Bring the Program
    to Life
    Program
    Foundation
    Loyalty Program
    Management
  • Coupon management

    Determine
    Eligibility
    Set up a
    Promotion Cycle
    Coupons
    Program Management
  • Gamification management

    Gamification

Whatsapp Enterprise

The solution that improves Customer Experience with the most used Instant Messaging platform in the world. Whatsapp Enterprise offers brands both inbound and outbound management and one centralized and verified number for different live agents in back-end to easily interact with customers in personal shopping and remote sales experience.

Gamification

Phygital technological solution to engage customers in immersive Gamification and digital contest campaigns. A fully customizable omnichannel solution with different Gamification formats (Instant Win, Photo Contest, Quiz), adaptable to any device or touch point and with full support in every step of campaigns and sweepstakes’ management.