Retail

Simplify Shopping by Offering a Multichannel Customer Experience.

Retail Provider Requirements

The retail industry has become increasingly fluid as Covid has accelerated the need to optimize the online channel.

Customers expect a seamless online-offline experience, across an increasing number of devices.

Retailers are providing AI-driven suggestions based on customer order history, location and channel preferences. AR and VR assists the buying decision. Customers expect accurate quotes in near real-time.

Access to global market means retailers need to strengthen their supply chains and to tailor their offers and prices toward international audiences. 

Mobile payments have become commonplace. Cryptocurrencies are on the horizon for retailers.

Increasingly, retailers share data with manufacturers and distributors to optimize operations. 

The degree of virtualization varies widely. Retailers face the challenge of integrating CPQ with their merchandise management, SCM, marketing and customer support systems.

Omnichannel

Customers expect a seamless online-offline experience, across an increasing number of devices.

Personalization and Immediacy

Retailers are providing AI-driven suggestions based on customer order history, location and channel preferences. AR and VR assists the buying decision. Customers expect accurate quotes in near real-time.

Globalization

Access to global market means retailers need to strengthen their supply chains and to tailor their offers and prices toward international audiences.

Additional Payment Methods

Mobile payments have become commonplace. Cryptocurrencies are on the horizon for retailers.

Expanding Ecosystems

Increasingly, retailers share data with manufacturers and distributors to optimize operations.

Virtualization

The degree of virtualization varies widely. Retailers face the challenge of integrating CPQ with their merchandise management, SCM, marketing and customer support systems.

How Bit2win Supports Retail Providers

Bit2win’s multi-cloud solution suite provides many retail-specific capabilities such as the following.

Vertical UX/UI

Vertical data model including service point management, billing profiles, payer, users, and much more.

Retail Shopping Cart

A single screen to configure complex products helps users understand each step of the selling process.

Discounts and Promotions

Calculate promotions based on logical operators at the product level, overall cart and shipping criteria.

Salesforce Integration

Salesforce Commerce Cloud pre-built integration.

WhatsApp Integration

Pre-built integration for order taking. Navigate the catalog and place an order by interacting with WhatsApp bot or a concierge user.

Google Assistant Integration

Pre-built integration for vocal ordering. Navigate the catalog and place an order by interacting with Google Assistant.

Google AI Integration

Integration with Google AI models, such as Product Recommendation.
active1
active

Deployed by Leading Enterprises