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Bit2win Support

Bit2win offers dedicated Wiki and Support areas that allow our clients to get the most out of our solutions.

Bit2win support learning
how to manage all features

Bit2win Support is the section dedicated to anyone who has questions about the solutions presented on our website.

The Support Web Portal area is a help desk where you can register and receive personalized assistance in product malfunction.

The Wiki Web Portal area is the Bit2win institutional knowledge base site where you can find Guides, Release Notes, FAQs, Tutorials, etc.

For a great customer support experience!

Wiki Area

Are you searching for a guide to working with Bit2win?
Take a look at the wiki area. Here you can find all relevant information:

1. Getting started
    Discover how to install bit2win packages.
2. Admin Guide
    Learn more about what you can do with the admin functions.
3. User Guide
    Dive into the capabilities of bit2win packages.
4. Developer Guide
    Learn how to manage new project customization.
5. Release note
    Discover more about bit2win’s next releases.

Support Area

Do you have software issues, or do you want to ask general questions that require clarification?
This is the place to learn more about our product and contact us for personalized support.
Once you choose a package, you can request our support in three simple steps:

1. Log in to the support area
2. Open a ticket specifying your issues or questions
3. We will get back to you using the email indicated. Response time may vary depending on the issue and the support package chosen

Academy Area

Do you want further to increase the value of your Bit2win Cloud solution?
Enter your one-stop shop for education, training, and product certification. Here you can find a wide range of tools to learn about the functionalities
and features of the Bit2win Cloud Suite and maximize its potential.

A team of experts provides multiple training courses and certification programs tailored to three different users:

  • Customers
  • System Integrators
  • Partners

Do you have issues accessing these areas?

Or do you prefer talking directly to us?
Call us or simply send us an email requesting a callback and we’ll be in touch soon!