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Bit2win Support

Bit2win offers its clients dedicated Wiki and Support areas to allow them to get the most out from the Solutions.

Bit2win support to learn how to manage all the features

Bit2win Support is the section dedicated to anyone with a question about the Solutions presented on the website.

The Support Web Portal area is an help desk where you can register and receive dedicated assistance in case of product malfunction reporting.

The Wiki Web Portal area is the Bit2win institutional knowledge base site where you can find Guides, Release Notes, FAQs, Tutorials, etc.

For an awesome customer support experience!

Wiki area

Are you searching for a guide to start working with Bit2win?
Take a look at the wiki area. Here you can find the main information.

1. Getting started
    Discover how to install bit2win packages.
2. Admin Guide
    Learn more about what you can do with the admin functions.
3. User Guide
    Dive in all the capabilities of bit2win packages.
4. Developer Guide
    Learn how to manage new project customization.
5. Release note
    Discover more on bit2win next releases.

Support area

Do you have software issues, or do you want to ask generic questions or requests for clarification?
This is the right place to learn more about our product and write us to ask for support.
Once you choose a package you can request our support in three simple steps:

1. Login to the support area.
2. Open a ticket specifying your issues or questions.
3. We will you write back at the email indicated depending on the issue and the support package chose.

Academy area

Do you want to give more value to your Bit2win Cloud solution? Enter your one stop shop for education, training and product certification. Here you can find a wide range of tools to learn about the functionalities and the features of Bit2win Cloud Suite and to maximize its potential. A team of experts provides multiple training courses and certification programs aimed at three different users:
  • Customers
  • System Integrators
  • Partner

Do you have issues accessing these areas?

Or do you prefer talking with us?
Call us or simply send us an email and we’ll be in touch soon!